A coalition of eight civil rights organizations released a policy brief today urging the U.S. Department of Education to release a strong gainful employment regulation to protect students, particularly African-American and Latino students, from substandard career education programs.
The brief, “Gainful Employment: A Civil Rights Perspective,” documents the adverse outcomes that African-American and Latino students experience as a result of policies and practices implemented at for-profit colleges. Students at for-profit colleges are much less likely to graduate, more likely to default, and more likely to incur debt than students at public and non-profit schools. The brief details how a strong gainful employment rule will provide much needed protections to both students and taxpayers.
In Milwaukee, for-profit colleges have targeted low-income and minority students with promises of job placement and a career, but delivered little more than huge debts. Yesterday, the Wisconsin Attorney General sued Everest College for its fraudulent practices, including a job placement rate of 5%. But others like Globe University, ITT, Kaplan and the Art Institute continue to game the federal financial aid system, a source of 90% of for-profit college revenues, and enroll unsuspecting students.
“Stronger oversight is desperately needed to tackle the problems of poor outcomes and high debt within career education programs,” the brief urges. “Currently, even when better and lower cost options are available, African-American and Latino students are disproportionately enrolled in schools where they are both likely to borrow and unlikely to succeed, and there are few incentives for schools to improve poorly performing programs.”
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Click here to download the brief.
The brief was released by the Center for Responsible Lending, the Children’s Defense Fund, the Lawyers’ Committee for Civil Rights Under the Law, The Leadership Conference on Civil and Human Rights, MALDEF, the NAACP, the NAACP Legal Defense and Educational Fund, and the National Council of La Raza.
Showing posts with label Everest College. Show all posts
Showing posts with label Everest College. Show all posts
Wednesday, October 29, 2014
Wednesday, September 17, 2014
Federal Government sues Corinthian College
Yesterday, the Consumer Financial Protection Bureau (CFPB) sued for-profit college chain
Corinthian Colleges, Inc. for its illegal predatory lending scheme. The Bureau
alleges that Corinthian lured tens of thousands of students to take out private
loans to cover expensive tuition costs by advertising bogus job prospects and
career services. Corinthian then used illegal debt collection tactics to
strong-arm students into paying back those loans while still in school. To
protect current and past students of the Corinthian schools, the Bureau is
seeking to halt these practices and is requesting the court to grant relief to
the students who collectively have taken out more than $500 million in private
student loans.
“For too many students, Corinthian has turned the American dream of
higher education into an ongoing nightmare of debt and despair,” said CFPB
Director Richard Corday. “We believe Corinthian lured consumers into predatory
loans by lying about their future job prospects, and then used illegal debt
collection tactics to strong-arm students at school. We want to put an end to
these predatory practices and get relief for the students who are bearing the
weight of more than half a billion dollars in Corinthian’s private student
loans.”
The complaint against Corinthian can be found at: http://files.consumerfinance.gov/f/201409_cfpb_complaint_corinthian.pdf
Corinthian Colleges, Inc. is one of the largest for-profit, post-secondary
education companies in the United States. The publicly
traded company has more than 100 school campuses across the country. The
company operates schools under the names Everest, Heald, and WyoTech. As of
last March, the company had approximately 74,000 students.
Corinthian opened an Everest College campus in Milwaukee in 2011 with the support of the Metropolitan Milwaukee Chamber of Commerce's President Tim Sheehy and the Commissioner of the Department of City Development Rocky Marcoux. Controversial from the start because of lawsuits alleging fraudulent practices in other states, Corinthian closed its Milwaukee Everest campus less than two years after it opened. At the time it closed, Everest had a drop-out rate of more than 50% and a job placement rate of less than 6%.
In
June, the U.S. Department of Education delayed Corinthian’s access to federal
student aid dollars because of reports of malfeasance. Since then, Corinthian
has been scaling down its operations as part of an agreement with the
Department of Education. However, Corinthian continues to enroll new students.
Today’s CFPB lawsuit alleges a pervasive culture across the Everest,
Heald, and WyoTech schools that allowed employees to routinely deceive and
illegally harass private student loan borrowers. Under the Dodd-Frank Wall
Street Reform and Consumer Protection Act, the CFPB has the authority to take
action against institutions engaging in unfair, deceptive, or abusive
practices. Based on its investigation, the CFPB alleges that the schools made
deceptive representations about career opportunities that induced prospective
students to take out private student loans, and then used illegal tactics to
collect on those loans. Today’s lawsuit covers the period from July 21, 2011 to
the present.
Lured Into Loans By Lies
Most students who attend Everest, Heald, and WyoTech schools come from
economically disadvantaged backgrounds and many are the first in their families
to seek an education beyond a high school diploma. According to internal
Corinthian documents, most students lived in households with very low income.
Today’s lawsuit alleges that the schools owned by Corinthian Colleges, Inc.
advertised their education as a gateway to good jobs and better careers. It
alleges that throughout the Corinthian schools, consumers were lured into loans
by lies, including:
·
One-day
long “career”:
According to the CFPB’s investigation, Corinthian schools told students they
would have promising career options with an Everest, Heald, or WyoTech degree.
But Corinthian counted a “career” as a job that merely lasted one day, with the
promise of a second day.
·
Pay
for placement: The
CFPB also alleges that the Corinthian schools further inflated advertised job
placement rates by paying employers to temporarily hire graduates. The schools
did not inform students about these payments or that these jobs were temporary.
·
Craigslist
career counseling:
According to the CFPB’s investigation, the Corinthian schools promised students
extensive and lasting career services that were not delivered. Students often
had trouble contacting anyone in the career services office or getting any
meaningful support. The limited career services included distributing generally
available job postings from websites like Craigslist.
Predatory Loans
Tuition and fees for some Corinthian programs were more than five times
the cost of similar programs at public colleges. In 2013, the Corinthian
tuition and fees for an associate’s degree was $33,000 to $43,000. The tuition
and fees for a bachelor’s degree at Corinthian cost $60,000 to $75,000.
The CFPB believes the Corinthian colleges deliberately inflated tuition
prices to be higher than federal loan limits so that most students were forced
to rely on additional sources of funding. The Corinthian schools then relied on
deceptive statements regarding its education program to induce students into
taking out its high-cost private student loans, known as “Genesis loans.”
Today’s lawsuit alleges that under the Genesis loan program:
·
Interest
rates were more than twice as expensive: Corinthian sold its students predatory loans that
typically had substantially higher interest rates than federal loans. In July
2011, the Genesis loan interest rate was about 15 percent with an origination
fee of 6 percent. Meanwhile, the interest rate for federal student loans during
that time was about 3 percent to 7 percent, with low or no origination fees.
- Loans were likely to fail: Corinthian expected that most of its students would ultimately default on their Genesis loans. In fact, more than 60 percent of Corinthian school students defaulted on their loans within three years. The Everest, Heald, and WyoTech schools did not tell students about these high default rates. Defaulting on private student loans can have grave consequences for consumers, including affecting a borrower’s job prospects and making it difficult to get any kind of loan for years.
Strong-Armed by Illegal Debt Collection Tactics
Under the Genesis loan program, nearly all student borrowers were
required to make monthly loan payments while attending school. This is unusual;
federal loans and almost all other sources of private student loans do not
require repayment until after graduation. This put pressure on Everest, Heald,
and WyoTech students to come up with funding while attending school. Today’s
lawsuit alleges that Corinthian took advantage of this position of power to
engage in aggressive debt collection tactics. The CFPB alleges that Corinthian’s
campus staff members received bonuses based in part on their success in
collecting payments from students. The debt collection tactics included:
·
Pulling students out of class: The CFPB’s
investigation revealed that Corinthian’s efforts to collect payments included
shaming students by pulling them out of class. Financial aid officers would
inform instructors and other staff that students were past due on their Genesis
loans. Corinthian schools also required students to meet with campus presidents
to discuss the seriousness of the overdue loans. At one Corinthian campus,
students and employees referred to one financial aid staff member as the “Grim
Reaper” because the staff member so frequently pulled students out of class to
collect debts.
·
Putting education in jeopardy: According to the
CFPB’s investigation, the Corinthian colleges jeopardized students’ academic
experience by denying them education until they paid up. They blocked students’
access to school computer terminals and other academic resources. The
Corinthian schools also prevented students from attending and registering for
class, and from receiving their books for their next classes.
·
Withholding diplomas: According to the
CFPB investigation, Corinthian schools informed students that they could
not participate in the graduation ceremony or would have their
certificate withheld if they were not current on their Genesis loan in-school
payments. In many cases, financial aid staff threatened that if students did
not become current on their loans, they could not graduate or start their
externships. Some former students stated that Corinthian schools continue to
withhold their certificates because they are unable to make payments on their
Genesis loans.
Halting Illegal Conduct and Obtaining Relief for Private Student
Loan Borrowers
Today’s
lawsuit seeks, among other things, compensation for the tens of thousands of
students who took out Genesis loans. The CFPB estimates that from July 2011
through March 2014, students took out approximately 130,000 private student
loans to pay tuition and fees at Everest, Heald, or WyoTech colleges. Some of
these loans have been paid back in part or in full; the total outstanding
balance of these loans is in excess of $569 million.
The
CFPB is seeking redress for all the private student loans made since July 21,
2011, including those that have been paid off. In its lawsuit, the CFPB is also
seeking to keep Corinthian from continuing the illegal conduct described above,
and to prevent new students from being harmed.
Today
the CFPB is also publishing a special notice for current and former Corinthian
students to help them navigate their options in this time of uncertainty,
including information on loan discharge options.
The
CFPB Notice for Current and Former Corinthian Students can be found at: http://files.consumerfinance.gov/f/201409_cfpb_notice-for-current-and-former-corinthian-students.pdf
The
CFPB estimates that there is approximately $1.2 trillion in outstanding student
loan debt, with more than 7 million Americans in default on more than $100
billion in balances. Students and their families can find help on how to tackle
their student debt on the CFPB's
website.
The
Bureau’s complaint is not a finding or ruling that the defendant has actually
violated the law.
Labels:
Corinthian College,
Everest College,
Rocky Marcoux,
Tim Sheehy
Friday, June 27, 2014
Twelve Senators say Corinthian should stop enrolling students
A dozen U.S. senators, all Democrats, are pushing Corinthian Colleges Inc. to stop accepting new students in a letter to the Department of Education.
Corinthian owns the Everest College, Heald College and WyoTech schools and has about 75,000 students. Its Milwaukee campus closed after less than two years of opening with drop out rates of more than 50% and job placement rates of less than 6%.
The Education Department this week worked out a deal with Corinthian that gives it $16 million in federal student aid funds to keep the company running as it figures out a plan to sell or close many schools over the next six months. Corinthian, which has more than 100 campuses, said it will look for new owners for most of its schools and hopes to have sales agreements in place within about six months.
Santa Ana, California-based Corinthian had warned last week that it could go out of business after U.S. regulators limited its access to federal funds. The government is scrutinizing the company over allegations that it altered grades, student attendance records and falsified job placement data used in ads.
In the letter addressed to Education Department head Arne Duncan Thursday, the 12 senators said students need to be protected from the company. Iowa Senator Tom Harkin, who is also the chairman of the Senate Health, Education, Labor, and Pensions Committee, was one of the politicians who signed the letter.
"Corinthian has shown itself to be one of the worst actors in the for-profit college industry," the letter said.
Representatives from Corinthian and the Education Department did not immediately respond to a request for comment.
The letter also wants the Education Department to make sure the company explains to students its plans and to stop any for-profit education company that's under investigation from purchasing from or taking on students from Corinthian.
Tuesday, June 24, 2014
Corinthian reaches deal with Feds to remain open
Moving to head off a cash shortfall, the consequence of the Corinthian College's failure to comply with federal reporting regulations, the controversial for-profit college announced on Monday that it had reached an agreement with the federal Department of Education that would allow it to continue operating, at least temporarily.
Under the memorandum of understanding, Corinthian, a publicly traded company based in Santa Ana, Calif., will immediately receive $16 million in federal student aid funds — the amount it said it needed to keep operating through Friday. By July 1, the company and the government plan to agree on a transitional operating plan, specifying which schools will be sold and which will be phased out.
The company operates 107 campuses of the Everest, Heald and WyoTech institutions, as well as online programs. It's controversial Milwaukee campus closed slightly more than a year ago, less than two years after it had opened after its job placement rates of less than 6% and drop out rates of more than 50% were revealed.
Even with the agreement, Corinthian’s future remains shaky at best. How this will play out is uncharted territory, said Terry Hartle, senior vice president of the American Council on Education. “This avoids a precipitous closure, but it’s not a long-term or even medium-term solution,” Mr. Hartle said. “It’s a short-term agreement to see what kind of arrangement they can reach to avoid the biggest closure we have ever had, throwing 72,000 students into the street.”
In the government’s statement, Under Secretary of Education Ted Mitchell said, “We will continue to closely monitor the teach-out or sale of Corinthian’s campuses to ensure that students are able to finish their education without interruption and that employees experience minimal disruption to their lives.”
Corinthian has been battered by declining enrollments and a rush of federal and state investigations and lawsuits accusing it of preying on low-income students, falsifying job placement rates and leaving too many students with crippling debt and no useful job credentials. Like other for-profit higher education companies,
Corinthian receives most of its revenues from federal student aid programs — about $1.4 billion a year, the government says, from federal student loans and Pell grants for students who enroll in its programs, including health care, business, criminal justice and transportation technology.
The department warned that it could revoke some of the company’s eligibility to receive federal funding. Usually, the money arrives a few days after a student enrolls. But the Department of Education pushed Corinthian into a financial bind on June 12 by imposing a 21-day delay in the disbursement of the federal aid funds. This “heightened cash monitoring,” the department said, was a response to the company’s failure to address “ongoing concerns over the company’s practices, including falsifying job placement data used in marketing claims to prospective students and allegations of altered grades and attendance.” Under the agreement, an independent monitor approved by the federal agency will review matters related to Corinthian’s operations, with full access to the company’s financial and operating records.
While Corinthian will be allowed to continue enrolling new students, it will have to reimburse any students who enroll in a campus found to be ineligible for federal student aid after the department’s review. “I find it disturbing that at a time when Corinthian is close to going out of business, they’re still going to allow new students to come to the ones they’re trying to sell,” said Stephen Burd, a senior policy analyst at the New America Foundation in Washington.
Corinthian is under investigation by the Consumer Financial Protection Bureau and the Securities and Exchange Commission. It is also being sued by a number of attorneys general, including those in California and Massachusetts.
Under the Obama administration, the Education Department has been increasing its oversight of for-profit institutions, whose students are more likely to take on large student debt and default on their student loans. The industry and the administration have been battling for several years over proposed “gainful employment” regulations, which would cut off eligibility for federal student loans for programs with too many graduates who default or earn too little money to make loan repayment realistic.
Under the memorandum of understanding, Corinthian, a publicly traded company based in Santa Ana, Calif., will immediately receive $16 million in federal student aid funds — the amount it said it needed to keep operating through Friday. By July 1, the company and the government plan to agree on a transitional operating plan, specifying which schools will be sold and which will be phased out.
The company operates 107 campuses of the Everest, Heald and WyoTech institutions, as well as online programs. It's controversial Milwaukee campus closed slightly more than a year ago, less than two years after it had opened after its job placement rates of less than 6% and drop out rates of more than 50% were revealed.
Even with the agreement, Corinthian’s future remains shaky at best. How this will play out is uncharted territory, said Terry Hartle, senior vice president of the American Council on Education. “This avoids a precipitous closure, but it’s not a long-term or even medium-term solution,” Mr. Hartle said. “It’s a short-term agreement to see what kind of arrangement they can reach to avoid the biggest closure we have ever had, throwing 72,000 students into the street.”
In the government’s statement, Under Secretary of Education Ted Mitchell said, “We will continue to closely monitor the teach-out or sale of Corinthian’s campuses to ensure that students are able to finish their education without interruption and that employees experience minimal disruption to their lives.”
Corinthian has been battered by declining enrollments and a rush of federal and state investigations and lawsuits accusing it of preying on low-income students, falsifying job placement rates and leaving too many students with crippling debt and no useful job credentials. Like other for-profit higher education companies,
Corinthian receives most of its revenues from federal student aid programs — about $1.4 billion a year, the government says, from federal student loans and Pell grants for students who enroll in its programs, including health care, business, criminal justice and transportation technology.
The department warned that it could revoke some of the company’s eligibility to receive federal funding. Usually, the money arrives a few days after a student enrolls. But the Department of Education pushed Corinthian into a financial bind on June 12 by imposing a 21-day delay in the disbursement of the federal aid funds. This “heightened cash monitoring,” the department said, was a response to the company’s failure to address “ongoing concerns over the company’s practices, including falsifying job placement data used in marketing claims to prospective students and allegations of altered grades and attendance.” Under the agreement, an independent monitor approved by the federal agency will review matters related to Corinthian’s operations, with full access to the company’s financial and operating records.
While Corinthian will be allowed to continue enrolling new students, it will have to reimburse any students who enroll in a campus found to be ineligible for federal student aid after the department’s review. “I find it disturbing that at a time when Corinthian is close to going out of business, they’re still going to allow new students to come to the ones they’re trying to sell,” said Stephen Burd, a senior policy analyst at the New America Foundation in Washington.
Corinthian is under investigation by the Consumer Financial Protection Bureau and the Securities and Exchange Commission. It is also being sued by a number of attorneys general, including those in California and Massachusetts.
Under the Obama administration, the Education Department has been increasing its oversight of for-profit institutions, whose students are more likely to take on large student debt and default on their student loans. The industry and the administration have been battling for several years over proposed “gainful employment” regulations, which would cut off eligibility for federal student loans for programs with too many graduates who default or earn too little money to make loan repayment realistic.
Labels:
Corinthian College,
Everest College,
Stephan Burd
Wednesday, May 7, 2014
Corinthian College for sale?
Inside Higher Ed reports that Corinthian College Inc., the notorious diploma mill, that abandoned Milwaukee and hundreds of students after a disastrous run in which more than 50% of its students did not graduate and less than 6% obtained jobs, is up for sale.
Read more: http://www.insidehighered.com/news/2014/05/07/corinthian-colleges-contemplates-sale-amid-declining-enrollment-and-revenue#ixzz312FI6XYK
Inside Higher Ed
Paul Fain writes:
Corinthian Colleges signaled on Wednesday that it was open to merging or selling off all or part of its business. But the embattled for-profit chain faces a tough market, as well as looming regulatory and legal challenges.
The company’s various holdings now enroll 75,000 students, according to a corporate filing it released this week. That’s down almost 14 percent from last year. Corinthian also reported a roughly 12 percent decline in revenue for the first three months of this year, with a net loss of $80 million.
Jack Massimino, Corinthian’s chairman and CEO, told investors that the company had slashed annual costs by $125 million -- including layoffs of 1,350 employees -- to try to adjust to slumping enrollment. And it recently closed or sold seven of its Everest College campuses.
But while the cuts helped, Massimino said, the company is not out of the woods and expects future declines.
For example, Corinthian reported that is not in compliance with some of its bank debt covenants, and has sought waivers from certain lenders. The company also disclosed that it might be tripped up by a U.S. Department of Education financial responsibility test, which has caused Corinthianproblems in the past.
“In light of current market and regulatory conditions, our board has authorized management to retain an investment banking firm to help the company explore strategic alternatives and enhance shareholder value,” Massimino said in a written statement.
In the parlance of Wall Street, working with an investment bank on “strategic alternatives” means a possible sale or merger. Even so, that doesn’t mean Corinthian is courting buyers. The company might indeed sell off part of its operations. Or Massimino might just have been reassuring jittery investors by telling them the company is open to various options.
Corinthian may have been the most recent among the publicly traded for-profits to make a major deal, but as a buyer. In 2010 the company paid $395 million for Heald College, a regional for-profit with 11 campuses and 13,000 students. Besides Heald and Everest, the company also ownsWyoTech, a chain with a focus on automotive and other technology fields.
If Corinthian does attempt to unload Heald or other pieces, it will do so amid uncertainty about regulatory and legal issues.
The company, like most for-profits, is concerned about the possible impact of proposed gainful employment regulations. Those rules, which the Obama Administration is pushing, seek to crack down on vocational programs where graduates are struggling to find work and pay of debt.
Corinthian is being sued by attorneys general in California and Massachusetts. The California lawsuit alleges that the company paid temp agencies to hire its graduates in an attempt to boost job placement rates. And Corinthian has also said it is under investigation by the Consumer Financial Protection Bureau.
“The regulatory and legal issues facing the company are serious and we're working diligently to resolve them. Our near-term operating and financial challenges are equally pressing,” Massimino told investors on Wednesday, according to an earnings call transcript. “The good news is that Corinthian has resources that deliver value to students and that have the potential to, once again, create value for shareholders.”
Read more: http://www.insidehighered.com/news/2014/05/07/corinthian-colleges-contemplates-sale-amid-declining-enrollment-and-revenue#ixzz312FI6XYK
Inside Higher Ed
Monday, April 21, 2014
New York Times Calls for Reigning in Predatory Schools
For-profit colleges like Everest, ITT , Kaplan and Sanford Brown have destroyed the education and career dreams of thousands of young people.
These predatory institutions are gaming the federal financial aid system to line the pockets of their investors and CEOs by luring unsophisticated students to take out exorbitant student loans to attend programs whose credits do not transfer and that do not lead to gainful employment. The students end up with broken dreams and a lifetime of debt.
Senator Tom Harkin (Iowa) and Dick Durbin (illinois) and Representative Elijah Cummings (Maryland) are leading efforts in the United States Congress to hold these schools accountable.
The Department of Education has been attempting to promulgate commonsense regulations that would protect student consumers from the for-profit's predatory practices. But the for-profit sector is waging a multi-million dollar lobbying effort to derail these efforts and protect their huge profit margins.
Last week the New York Times editorial board urged the Obama administration weighed in urging the Obama administration to resist these lobbying efforts and pass strong student protections. It wrote:
The for-profit college industry
is pressuring the Obama administration to water down proposed new rules that
would deny federal student aid to career training programs that saddle students
with crippling debt while giving them useless credentials.
That’s a potent threat from the government, given
that for-profit schools can get as much as 90 percent of their revenue from
federal student aid programs. But it doesn’t go far enough. The administration
should actually strengthen the rules to put the worst actors in this industry
under tighter scrutiny.
The proposed rules require career training
programs to meet two reasonable standards to remain eligible for federal aid.
The estimated annual loan payment of the typical graduate should not exceed 20
percent of discretionary earnings, or 8 percent of total annual earnings. And
the default rate for former students should not exceed 30 percent.
The overall approach is sound. But the
percentage of people who are actually paying down their loans should also be
taken into account to make sure that students are earning enough money to meet
their responsibilities. If the repayment rate is left out of the picture,
schools might escape sanctions by putting students in temporary forbearance
programs that push loan defaults into the future.
The for-profit industry is fighting hard
against even the more limited proposed rules, and it is lobbying Congress to
stop them. It claims that the new federal requirements would limit educational
opportunity, particularly for poor minority students who might not qualify for
traditional private or public colleges. The facts, however, show that
for-profit schools often hurt the poor by luring them into questionable
programs that cost considerably more than comparable courses of study at
community colleges.
According to federal data, graduates of
two-year, for-profit career training programs average a loan debt of $23,590.
By contrast, most community-college graduates owe nothing.
The Department of Education recently reported
that, of the thousands of for-profit programs it analyzed, an astonishing 72
percent produced graduates who, on average, earned less than a high school
dropout who worked full time. This means that the most debt-ridden students are
unlikely to earn enough to ever repay their loans. While students at for-profit
colleges are 13 percent of the total higher education enrollment, they account
for nearly half of all student loan defaults.
The department’s analysis, which covered both
for-profit and nonprofit career programs, found that 98 percent of the students
enrolled in the lowest-performing programs are in for-profit schools.
And among the certificate programs most
commonly found to be substandard are the ones that typically advertise on buses
and subways in cities all over the country, targeting less sophisticated
audiences; these include programs that claim to train cosmetologists, medical
assistants, paralegals and other fields.
For the sake of poor students and their
families all over the country, the Obama administration needs to issue strong
rules that will push substandard programs to improve and force predatory
schools out of business.
Wednesday, January 15, 2014
Sen.Durbin Accuses For-Profit Corinthian College Of Defrauding Taxpayers
A top Senate
Democrat has called for the Obama administration and collegiate
accreditors to investigate whether a major for-profit college company,
Corinthian Colleges Inc., systematically deceived students, government
officials and taxpayers by inflating its job placement rates.
Citing a HuffPost investigation of
Corinthian Colleges published this week, Sen. Dick Durbin of
Illinois said the company's practices amounted to "an egregious misuse of
taxpayer dollars."
"I write
to ask the Department of Education to respond to these allegations and to spell
out what, if any, direct authority the Department has to hold Corinthian
accountable for this fraudulent behavior," Durbin wrote in a letter to U.S. Education
Secretary Arne Duncan.
At for-profit
institutions such as Corinthian's schools, job placement numbers are key both
for recruiting new students and to satisfying non-profit accreditation agencies
that certify the schools' standards. By meeting minimum placement goals for
accreditors, Corinthian has been able to tap into federal student aid dollars
totaling nearly $10 billion over the last decade -- more than 80 percent of the
company's total revenue.
HuffPost drew
on documents and interviews with former Corinthian career services employees in
six states as part of its investigation into the company's job placement
practices. These sources described a corporate culture that focused on hitting
employment targets to satisfy accreditors, instead of finding quality jobs for
graduates.
According to internal documents and a lawsuit from the California attorney
general's office, at least three of Corinthian's Everest College
campuses paid employers and a temp agency to hire students
into short-term jobs as a way to boost placement numbers.
Other former
employees told HuffPost that managers encouraged them to seek out employers
with high turnover rates who were known to shuffle through Everest graduates.
That arrangement allowed schools to place several students with the same
employer over the course of a year. When a student was fired or quit due to
poor conditions, according to former employees, Everest could send another
graduate to the same workplace, driving up official placement rates.
Durbin sent
letters this week to the Department of Education, Corinthian's two national accreditors and Corinthian's chief executive,
Jack Massimino.
"You owe
an explanation to your students, the public and the United States
government," Durbin wrote in the letter to Massimino. "I ask that you
provide an accurate accounting of how your graduates are placed in jobs in
their field, the average tenure of these jobs, and any financial arrangements
Corinthian has with these employers."
In an emailed
response to questions, Corinthian spokesman Kent Jenkins said the allegations
Durbin is referring to are "inaccurate," adding that "a number
of national businesses hire dozens of our graduates every year." Jenkins
said Corinthian has more than 750 career services employees, devoting far more
resources to finding jobs for graduates than most community colleges.
Jenkins
acknowledged that the company paid employers $2,000 to hire graduates at a
campus in Decatur, Ga., during a "brief period" in 2011, but he said
Corinthian discontinued the program and does not plan to use it again.
"If we
find any evidence that company policy in this area has not been observed, we
take decisive corrective action," Jenkins wrote.
Durbin called for Congress, the
Department of Education and accreditors to end what he called a "corporate
culture of deception and data manipulation."
"These
deceptive practices give the illusion that this is a successful
undertaking," Durbin said. "It turns out to be a charade."
Corinthian's Everest College established a Milwaukee campus in 2011 with the help of $11 million in interest free bonds from the city of Milwaukee. It closed its doors less than two years after it opened after it was discovered that its job placement rate was less than 6% and its drop-out rate more than 50%.
Corinthian's Everest College established a Milwaukee campus in 2011 with the help of $11 million in interest free bonds from the city of Milwaukee. It closed its doors less than two years after it opened after it was discovered that its job placement rate was less than 6% and its drop-out rate more than 50%.
Sunday, January 12, 2014
Everest College accused of paying firms to boast job placement rates
An
explosive Huffington Post investigation documents that Everest College paid
more than a dozen companies to hire its graduates into temporary jobs before
cutting them loose.
Everest
College's $2,000-per-head "subsidy" program program in Decatur,
Ga., stands among an array of tactics used for years by the institution's
parent company, Corinthian Colleges Inc., to systematically pad its job
placement rates, according to a review of contract documents and lawsuits and
interviews with former employees by the Post's Kirk Kirkham.
More than
a marketing tool to lure new students, solid job placement rates allow the
company to satisfy the accrediting bodies that oversee its nearly 100 U.S.
campuses, while enabling Corinthian to tap federal student aid coffers -- a
source of funding that has reached nearly $10 billion over the last decade,
comprising more than 80 percent of the company's total revenue.
The
practice of paying employers to hire Everest graduates ended in Decatur in late
2011, a year before Corinthian shuttered the campus. But it wasn't the only
Corinthian school to try this approach, according to a lawsuit filed in San
Francisco in October by the California attorney general. That
complaint accuses Corinthian of employing a broad range of fraudulent marketing
techniques, including overstating its job
placement rates. It specifically accuses two Corinthian campuses in
California of paying a temp agency to
hire graduates.
Former
employees in career services offices at Everest College campuses in six states
described a culture of data manipulation inside the company, one where hitting
monthly employment targets took priority over finding quality positions for
students. They told HuffPost that their supervisors instructed them to seek out
potential employers with typically high turnover rates: That way, as one
graduate left or was terminated, a spot opened up for another, enhancing the
college's job placement record.
"I was directly told, 'You need to find a company that
is willing to take on your students for a short period of time, and who cares
if they stay?'" recalled James Proby, a former director of career services
at an Everest campus in Colorado Springs, Colo., who left last year after
souring on the company. "That becomes a broken system. And that's what
Everest is."
Those who have worked and studied at its campuses say
Corinthian is a powerful marketing machine finely calibrated to exploit hard
economic times. Its business has grown swiftly during and after the Great
Recession, which left tens of millions of Americans unemployed and many in
search of the kind of training advertised by Corinthian's schools. Between 2007
and 2011, the company's revenues nearly doubled as enrollments soared from
62,000 to more than 93,000, according to securities filings.
Corinthian's ubiquitous advertisements -- "A better
career, a better life, a better way to get there" -- have proved alluring
for workers seeking a path to new livelihoods.
"Before I signed up, they said, 'We'll find you the
job,'" recalled Johnna Heath, 46, who enrolled three years ago in a course
in medical billing at an Everest College campus in Everett, Wash., about 30
miles north of Seattle. "I was like, 'Oh boy, that's great. That just
takes all the weight off my shoulders.'"
After years of fruitlessly searching for a job in her
field, she recently moved back in with her elderly parents in California.
Robyn Smith, a former deputy attorney general in California
who was part of a team that first brought suit
against Corinthian in 2007, said false promises about careers are
among the most objectionable practices she has seen in the for-profit college
industry.
"The job placement deception is really the worst kind
of deception," said Smith, now an attorney at the National Consumer Law Center.
"The only reason that students are going to these colleges and getting
certificates is because they want a higher-paying job. It really goes to the
heart of what these students are looking for and hoping for, and that's why
it's so upsetting when they graduate and can't find the kinds of jobs that were
promised."
Admissions departments on Corinthian campuses function as
sales forces, former Corinthian employees said, and those who work there
confront strict monthly targets for enrolling new students. These former
employees made clear that job placement was a central component of the
company's marketing scripts, with career services offices tasked with
satisfying the claims -- at least on paper.
Former career services staffers said they felt tremendous
pressure from management to meet job placement goals, and to stretch the
definition of a successful placement. For example, they were encouraged by
executives to count dental assistant graduates who worked at a one-day
volunteer event as "placed" in the field. Business graduates who got
jobs moving boxes in warehouses were considered successfully employed in
"logistics."
Once those jobs ended, the graduates found themselves still
staring at untenable debts -- without support from their alma mater. Corinthian
abruptly cut them off from further career services, according to former
employees: What mattered was finding temporary positions for new graduates in
order to maintain the company's official job placement rates.
Toya Smith, a former career services employee at an Everest
campus in the Houston area who quit in October, said she and her colleagues
were instructed to develop relationships with certain doctor's offices and
other firms that were known to churn through lots of Everest students.
"It's like a recycling situation," said Smith.
"It really makes you wonder how you are contributing to society. All you
are doing is trying to make your numbers. But you're selling a dream to a
student that you know, in reality, they are not ever going to realize."
Building A Brand
Accusations that schools leave students facing large debts
and poor job prospects are perennial in the for-profit higher education
industry. Corinthian owes its very existence to another major player in the
business, National Education Corp., which opted to spin off some of its
properties after running into trouble with the federal government two decades
ago.
The National Education Corp. had owned a network of more
than 50 for-profit training schools, making it one of the largest college
corporations in the country. But as large numbers of its
students began to default on federal student loans in the late
1980s -- more than 40 percent at some campuses -- the federal government
threatened to pull funding from some of the worst-performing schools. The
parent company began looking for a buyer.
Five senior managers joined to purchase 16 of National
Education's schools in 1995, calling the new company Corinthian Schools Inc.
They quickly expanded the business by snapping up other ailing trade schools.
Four years later, Corinthian sold shares on Wall
Street in an initial public offering valued at $48.6 million.
As the company continued to grow, executives saw healthy
returns. David Moore, a retired Army colonel and former community college
president who became Corinthian's first chief executive, initially put up
$100,000 to help buy out the National Education schools, according to news
accounts at the time. By 2003, with Corinthian's stock surging, his
shares were worth more than $100 million.
But by the following year, Corinthian was attracting the scrutiny
of investigators at the California attorney general's office. Prosecutors
opened an expansive probe into irregularities in the company's job placement
rates, asserting that Corinthian was violating California law by advertising
numbers that were significantly higher than reality.
In 2007,
the attorney general's office -- then led by Jerry Brown, now California's
governor -- filed a complaint alleging a wide range of fraudulent behavior.
Among the tactics described in the lawsuit: career services staff had counted
students as being"placed" at
non-existent businesses they'd created as part of a class project to
design business cards.
Margaret Reiter, a former deputy attorney general in
California who worked on the case, reflected on the widespread nature of the
alleged fraud in testimony before a U.S.
Senate committee in 2010.
Corinthian
settled the case in July 2007, admitting no wrongdoing while agreeing to pay
$5.8 million in restitution to students. As part of the settlement,
Corinthian agreed to cease the activities alleged in the complaint.
As news of the attorney general's investigation trickled
out, damaging Corinthian's brand and sending its stock price down, the company
began renaming the majority of its schools across the country. Several
including Bryman College, a chain of more than 20 campuses in a half dozen
states, became Everest College. Under the new brand, and with the
California settlement behind it, the company was poised for more explosive
growth.
Spoils Of Hard Times
The source of that growth was the worst economic downturn
since the Great Depression. As unemployment offices filled with freshly jobless
people, and as financial anxiety spread, Corinthian's executives smelled a
lucrative moment.
"There is no doubt that the current economic
environment is challenging, but it also creates opportunities," Corinthian
chief executive Jack Massimino said in a November 2008 conference call with
investors. "On the positive side of the ledger, as unemployment rises, more
people return to school to improve their job skills."
That was how Eric Parms found Everest College. Originally
from Ohio, Parms was laid off from his job at a foundry outside Cleveland. He
and his wife decided to move to Georgia, seeking a fresh start. But it was
still difficult to string together enough income to support their two children.
Parms had a job at a local AutoZone store, but it was barely enough to make
ends meet.
He saw a television commercial for Everest in 2010 that
touted career training in technical fields like air conditioning repair,
plumbing and carpentry. He related to the pitch, which mentioned middle-aged
parents needing to take care of their families.
"It was like, 'A year from now, you could be in a
career making decent money,'" Parms recalled. "So that was my
mindset."
He enrolled in the heating, ventilation and air
conditioning (HVAC) program and did well, he said. The only time he missed a
class was the day he found out his 7-year-old son was diagnosed with leukemia.
But after graduation, he became suspicious. Despite
advertisements about job placement rates on the front end, the career services
counselors were of little help.
When he arrived at interviews they'd supposedly set up
for him, potential employers often had no idea who he was, and they had never
heard of Everest, he said.
Parms was persistent, so eventually the career services
staff told him about a short-term opportunity to help lay electrical wire for a
contractor at the Centers for Disease Control and Prevention.
The pay was solid -- nearly $19 an hour. But his
employer, ADG Enterprises Inc., treated Parms and other Everest graduates on
the crew in a way that heightened his sense that he'd been placed in something
other than a real job.
One day the crew finished early and had nothing left to
do. Rather than send the workers home early, Parms's boss declared that the
Everest students were required to work 40 hours a week. He took them to a
nearby Home Depot, bought a broom and told them to sweep around the job site.
At the end of the day, Parms recalled, the boss went back
to Home Depot and returned the broom. "No contractor does that,"
Parms said. "That's what made me think something was going on."
He was laid off from ADG Enterprises when the contracting
job at the CDC ended. "We busted our asses to get that job done," he
said. "But once that was over, they never called any of us back."
He said that when he contacted Everest seeking further
job placement help, no one returned his calls.
The school had essentially placed him in a temporary
internship program that was partially financed by the company. To increase job
placement rates and maintain accreditation, the Everest campus in Decatur had
started a "subsidy" program in 2011, paying companies $2,000 for
every student they hired.
Documents
obtained by HuffPost outlined the
details of this "local employer affiliation agreement" at Everest's
Decatur campus. Titled "Everest stands behind its graduates," the
document refers to the $2,000 bonus as a fee that would "help defray the
costs of on-boarding" Everest graduates.
A former career services employee at the Decatur campus
said the subsidy program was billed as a way for employers to purchase uniforms
or pay for training. But the true intent was to meet placement goals, the
employee said.
One of Corinthian's accreditors, the Accrediting Council
for Independent Colleges and Schools, required programs to have a 67 percent
job placement rate last year to avoid further scrutiny. Another similar body,
the Accrediting Commission of Career Schools and Colleges, requires a 66
percent placement rate for a college to avoid additional paperwork. Corinthian reported a 69
percent overall job placement rate for its 2012 graduates,
according to the company's most recent annual filing from September.
"We knew what the fine line was, if we were asked,
but we all knew that it was a hiring incentive," said the former employee,
who requested anonymity because of legal entanglements surrounding the job
placement program.
The employee confirmed that ADG Enterprises, the
contracting firm that temporarily hired Parms, participated in the
$2,000-per-student program. Diana Patterson, the company's president, said she
was paid to place Everest students in what she called a "short-term
internship project." When the job at the CDC was complete, there was no
more work for the students, she said.
The subsidy program effectively undermined the incentive
for ADG and other employers to hang onto Everest graduates long-term: They
could collect $2,000 just for employing a graduate for 30 days, then lay him
off to vacate a space for another graduate, thereby capturing another $2,000
payment.
In several cases, employers did not send paychecks until
they received the $2,000 from Everest, meaning the graduates went unpaid for
nearly a month, the former employee said.
Some career services employees had family members set up
dummy corporations so that they could collect the money for themselves, a
former employee said. Some of those employees were later fired.
According to the former employee, top-level Corinthian
executives sanctioned and even praised the subsidy program at the Decatur
campus when it was launched in the summer of 2011. But in a matter of months,
as problems began to surface, the tone quickly changed. Lawyers from the
corporate office began showing up to take depositions. Many employees were
fired.
The executive director of Everest's accreditor, Michale
McComis, did not respond to questions about problems at the Decatur campus,
writing in an email that the agency considers accreditation decisions to be
confidential. In an annual filing with the
Securities and Exchange Commission last year, Corinthian noted
only that accreditors put the school on a probationary status because it was
not in compliance with "required student achievement outcomes."
The lawsuit filed against Corinthian in October indicates
the practice of paying employers to hire graduates wasn't confined to the
Decatur campus. In that suit, the California attorney general alleges two
Everest campuses in her state also paid a temp agency
to place students in order to "meet the accreditation
deadline and minimum placement %."
'You Had Your Chance'
The television advertisements that
attracted many students to Everest may have shown
graduates forging significant
careers in medical assisting, criminal justice and massage
therapy. But the jobs the school actually arranged for them upon graduation
were far less appealing.
Whitney Gilford graduated from an Everest medical
assistant program in Houston in 2011 and was promptly placed at a family-owned
medical clinic. When she first started, staffers at the clinic told her that
lots of Everest students came through but rarely stayed.
She was paid $7.25 an hour, and was often asked to clean
toilets or to do the clinic's laundry. She quit after a month. Everest's career
services never helped her again, she said.
Her experience reflects the company's standard operating
procedures, according to former Everest employees: Once a student is officially
placed in a position, she is no longer a priority -- even if she only stays on
the job for a few days or weeks.
"The jobs that we had were for the [students] who
just graduated," said Ivana Lodovici, a former career services director at
an Everest campus outside Miami, who was fired after failing to meet job
placement quotas. "We were not allowed to re-place people who had already
been placed. It was kind of like, 'You had your chance, that's too bad.'"
Ali Lueder, who worked in career services at an Everest
campus outside Chicago, said she was reprimanded for trying to help students
who had been recently placed but then fired.
"You don't answer their calls, you don't respond to
their emails," she recalled a manager saying. "Sure they're angry,
but you just keep ignoring them and eventually they get so fed up they stop
calling."
After his initial contract job ended, Eric Parms was
forced to seek work without Everest College career services' support. He
quickly found himself unprepared for the difficulties of making his way in the
HVAC field. When he interviewed for jobs with contractors, Parms said, many of
them expressed doubt about the quality of Everest's training, and were
unwilling to take a chance on an inexperienced recent graduate.
To work on his own, he would need a Georgia contractor's
license. But getting the license required years of experience and written
recommendations from other licensed contractors. Parms said Everest never
disclosed that fact during the admissions process or while he was attending
classes.
His wife, Leticia, also went to Everest to study medical
assisting. She hasn't found a job in her field, either. Lately, Parms has been
shuffling through temp agencies, stringing together hours working at factories.
With
only part-time work for more than two years, Parms has struggled to support his
family. After his youngest son, Corleone, was diagnosed with a rare form of
leukemia in 2011, doctors recommended an experimental treatment. The medicine
is financed by a pharmaceutical company, so the family hasn't had to face any
out-of-pocket expenses.
"You just get tired of it. I kept giving it my all,
and I got the same results," Parms said. "Everest has been in the
rear-view mirror for a long time now."
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