Yesterday, the Consumer Financial Protection Bureau (CFPB) sued for-profit college chain
Corinthian Colleges, Inc. for its illegal predatory lending scheme. The Bureau
alleges that Corinthian lured tens of thousands of students to take out private
loans to cover expensive tuition costs by advertising bogus job prospects and
career services. Corinthian then used illegal debt collection tactics to
strong-arm students into paying back those loans while still in school. To
protect current and past students of the Corinthian schools, the Bureau is
seeking to halt these practices and is requesting the court to grant relief to
the students who collectively have taken out more than $500 million in private
student loans.
“For too many students, Corinthian has turned the American dream of
higher education into an ongoing nightmare of debt and despair,” said CFPB
Director Richard Corday. “We believe Corinthian lured consumers into predatory
loans by lying about their future job prospects, and then used illegal debt
collection tactics to strong-arm students at school. We want to put an end to
these predatory practices and get relief for the students who are bearing the
weight of more than half a billion dollars in Corinthian’s private student
loans.”
The complaint against Corinthian can be found at: http://files.consumerfinance.gov/f/201409_cfpb_complaint_corinthian.pdf
Corinthian Colleges, Inc. is one of the largest for-profit, post-secondary
education companies in the United States. The publicly
traded company has more than 100 school campuses across the country. The
company operates schools under the names Everest, Heald, and WyoTech. As of
last March, the company had approximately 74,000 students.
Corinthian opened an Everest College campus in Milwaukee in 2011 with the support of the Metropolitan Milwaukee Chamber of Commerce's President Tim Sheehy and the Commissioner of the Department of City Development Rocky Marcoux. Controversial from the start because of lawsuits alleging fraudulent practices in other states, Corinthian closed its Milwaukee Everest campus less than two years after it opened. At the time it closed, Everest had a drop-out rate of more than 50% and a job placement rate of less than 6%.
In
June, the U.S. Department of Education delayed Corinthian’s access to federal
student aid dollars because of reports of malfeasance. Since then, Corinthian
has been scaling down its operations as part of an agreement with the
Department of Education. However, Corinthian continues to enroll new students.
Today’s CFPB lawsuit alleges a pervasive culture across the Everest,
Heald, and WyoTech schools that allowed employees to routinely deceive and
illegally harass private student loan borrowers. Under the Dodd-Frank Wall
Street Reform and Consumer Protection Act, the CFPB has the authority to take
action against institutions engaging in unfair, deceptive, or abusive
practices. Based on its investigation, the CFPB alleges that the schools made
deceptive representations about career opportunities that induced prospective
students to take out private student loans, and then used illegal tactics to
collect on those loans. Today’s lawsuit covers the period from July 21, 2011 to
the present.
Lured Into Loans By Lies
Most students who attend Everest, Heald, and WyoTech schools come from
economically disadvantaged backgrounds and many are the first in their families
to seek an education beyond a high school diploma. According to internal
Corinthian documents, most students lived in households with very low income.
Today’s lawsuit alleges that the schools owned by Corinthian Colleges, Inc.
advertised their education as a gateway to good jobs and better careers. It
alleges that throughout the Corinthian schools, consumers were lured into loans
by lies, including:
·
One-day
long “career”:
According to the CFPB’s investigation, Corinthian schools told students they
would have promising career options with an Everest, Heald, or WyoTech degree.
But Corinthian counted a “career” as a job that merely lasted one day, with the
promise of a second day.
·
Pay
for placement: The
CFPB also alleges that the Corinthian schools further inflated advertised job
placement rates by paying employers to temporarily hire graduates. The schools
did not inform students about these payments or that these jobs were temporary.
·
Craigslist
career counseling:
According to the CFPB’s investigation, the Corinthian schools promised students
extensive and lasting career services that were not delivered. Students often
had trouble contacting anyone in the career services office or getting any
meaningful support. The limited career services included distributing generally
available job postings from websites like Craigslist.
Predatory Loans
Tuition and fees for some Corinthian programs were more than five times
the cost of similar programs at public colleges. In 2013, the Corinthian
tuition and fees for an associate’s degree was $33,000 to $43,000. The tuition
and fees for a bachelor’s degree at Corinthian cost $60,000 to $75,000.
The CFPB believes the Corinthian colleges deliberately inflated tuition
prices to be higher than federal loan limits so that most students were forced
to rely on additional sources of funding. The Corinthian schools then relied on
deceptive statements regarding its education program to induce students into
taking out its high-cost private student loans, known as “Genesis loans.”
Today’s lawsuit alleges that under the Genesis loan program:
·
Interest
rates were more than twice as expensive: Corinthian sold its students predatory loans that
typically had substantially higher interest rates than federal loans. In July
2011, the Genesis loan interest rate was about 15 percent with an origination
fee of 6 percent. Meanwhile, the interest rate for federal student loans during
that time was about 3 percent to 7 percent, with low or no origination fees.
- Loans were likely to fail: Corinthian expected that most of its students would ultimately default on their Genesis loans. In fact, more than 60 percent of Corinthian school students defaulted on their loans within three years. The Everest, Heald, and WyoTech schools did not tell students about these high default rates. Defaulting on private student loans can have grave consequences for consumers, including affecting a borrower’s job prospects and making it difficult to get any kind of loan for years.
Strong-Armed by Illegal Debt Collection Tactics
Under the Genesis loan program, nearly all student borrowers were
required to make monthly loan payments while attending school. This is unusual;
federal loans and almost all other sources of private student loans do not
require repayment until after graduation. This put pressure on Everest, Heald,
and WyoTech students to come up with funding while attending school. Today’s
lawsuit alleges that Corinthian took advantage of this position of power to
engage in aggressive debt collection tactics. The CFPB alleges that Corinthian’s
campus staff members received bonuses based in part on their success in
collecting payments from students. The debt collection tactics included:
·
Pulling students out of class: The CFPB’s
investigation revealed that Corinthian’s efforts to collect payments included
shaming students by pulling them out of class. Financial aid officers would
inform instructors and other staff that students were past due on their Genesis
loans. Corinthian schools also required students to meet with campus presidents
to discuss the seriousness of the overdue loans. At one Corinthian campus,
students and employees referred to one financial aid staff member as the “Grim
Reaper” because the staff member so frequently pulled students out of class to
collect debts.
·
Putting education in jeopardy: According to the
CFPB’s investigation, the Corinthian colleges jeopardized students’ academic
experience by denying them education until they paid up. They blocked students’
access to school computer terminals and other academic resources. The
Corinthian schools also prevented students from attending and registering for
class, and from receiving their books for their next classes.
·
Withholding diplomas: According to the
CFPB investigation, Corinthian schools informed students that they could
not participate in the graduation ceremony or would have their
certificate withheld if they were not current on their Genesis loan in-school
payments. In many cases, financial aid staff threatened that if students did
not become current on their loans, they could not graduate or start their
externships. Some former students stated that Corinthian schools continue to
withhold their certificates because they are unable to make payments on their
Genesis loans.
Halting Illegal Conduct and Obtaining Relief for Private Student
Loan Borrowers
Today’s
lawsuit seeks, among other things, compensation for the tens of thousands of
students who took out Genesis loans. The CFPB estimates that from July 2011
through March 2014, students took out approximately 130,000 private student
loans to pay tuition and fees at Everest, Heald, or WyoTech colleges. Some of
these loans have been paid back in part or in full; the total outstanding
balance of these loans is in excess of $569 million.
The
CFPB is seeking redress for all the private student loans made since July 21,
2011, including those that have been paid off. In its lawsuit, the CFPB is also
seeking to keep Corinthian from continuing the illegal conduct described above,
and to prevent new students from being harmed.
Today
the CFPB is also publishing a special notice for current and former Corinthian
students to help them navigate their options in this time of uncertainty,
including information on loan discharge options.
The
CFPB Notice for Current and Former Corinthian Students can be found at: http://files.consumerfinance.gov/f/201409_cfpb_notice-for-current-and-former-corinthian-students.pdf
The
CFPB estimates that there is approximately $1.2 trillion in outstanding student
loan debt, with more than 7 million Americans in default on more than $100
billion in balances. Students and their families can find help on how to tackle
their student debt on the CFPB's
website.
The
Bureau’s complaint is not a finding or ruling that the defendant has actually
violated the law.